Privacy Policy

Last updated: January 2025

Our Commitment to Privacy

At n3uralia, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI agent platform and services. We are committed to protecting your personal data and being transparent about our practices.

Information We Collect

Personal Information

We collect information that you provide directly to us, including:

  • Name, email address, and contact information
  • Account credentials and authentication data
  • Payment and billing information
  • Company information and job title
  • Communications and support requests

Usage Information

We automatically collect certain information about your use of our services:

  • Device information (IP address, browser type, operating system)
  • Usage patterns and interaction with our AI agents
  • Log data and analytics information
  • Cookies and similar tracking technologies

AI-Generated Content

When you use our AI agents, we may collect and process the inputs you provide and the outputs generated to improve our services, train our models, and ensure quality. You retain ownership of your content.

How We Use Your Information

We use the information we collect for the following purposes:

  • Providing, maintaining, and improving our AI agent platform
  • Processing transactions and sending related information
  • Sending technical notices, updates, and support messages
  • Responding to your comments, questions, and customer service requests
  • Monitoring and analyzing trends, usage, and activities
  • Detecting, preventing, and addressing technical issues and security threats
  • Training and improving our AI models and algorithms
  • Personalizing your experience and delivering relevant content
  • Complying with legal obligations and enforcing our terms

Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

  • Service Providers: With third-party vendors who perform services on our behalf
  • Business Transfers: In connection with mergers, acquisitions, or asset sales
  • Legal Requirements: When required by law or to protect our rights
  • With Your Consent: When you explicitly authorize us to share information

Your Rights and Choices

You have certain rights regarding your personal information:

  • Access: Request access to the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Portability: Request a copy of your data in a structured format
  • Opt-Out: Unsubscribe from marketing communications
  • Object: Object to processing of your information for certain purposes

To exercise these rights, please contact us at privacy@n3uralia360.art

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, secure data storage, and regular security assessments. However, no method of transmission over the internet is 100% secure.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable data protection laws.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Email: privacy@n3uralia360.art

Address: n3uralia, Global Operations